The Nerd Cave Technical Support

The purpose of The Nerd Cave Remote Technical Support is to provide personalized web development service and nationwide remote technical support at a reasonable cost.

The Nerd Cave provides support for Windows PC computers and low cost web development. The owner has over 20 years of experience with computer repair, networking and application development.

WEB SITE DEVELOPMENT:

The Nerd Cave offers reasonably priced web development.

If you're looking for a simple web page to make your presence known on the internet or a complete shopping web site, The Nerd Cave will offer you quick and excellent service.

Our web sites are designed for desktop and mobile platforms.

REMOTE SUPPORT - HOW IT WORKS:

In most cases the customer is provided with an internet link to download a remote server application to their computer. The customer simply opens this application then provides access permission so the technician can log into their computer and analyze the problem.

• Payment is requested AFTER the session is completed and the problem has been solved.
• The customer is sent an invoice via Paypal and they pay through Paypal.
• No financial information is collected by us.

For external hardware that has no remote access the customer usually has to make themselves available during the support session in order to verify hardware components are turned on and plugged in and to verify external hardware settings. The technician guides the customer through the proper process of external hardware configuration.